I already have a program I bought for my computer that is good for 2 computers. The second computer will not let us have the firewall or the clean up feature. They said I may have other conflicting firewalls on here. How do I get rid of excess firewalls, and all their properties?
If you need to disable the Windows XP built-in firewall, try here: http://support.microsoft.com/kb/283673.
I'm not sure exactly what you are needing, though. Could you post what program you're trying to load, or what exactly it is saying?